Hibbing Co-Op Credit Union

Message: I have been banking here my entire 30+ years, the last year the service has gone down hill. Rude customer service from newer employees multiple times. Called about purchasing new checks to see if I had to go in (they told me yes when my mom has done it over the phone previously), drove 10 minutes into town to be told I needed a check reorder form. They were able to do it without after I told them that I just drove to town, didnt verify my identity, and the worker seemed very annoyed that they had to do so. The workers used to be so friendly and inviting, sad to see things change.

Message: Nice bank. Was let down by the judgy service. I sold 4 guns to one of my grandpa's buddies, and when I brought the check to cash it, I was told I had to wait and they had to call the owner of the check to make sure the check was legit.. ???... Huh?.. Rude.. what they said basically said to me was.. "Hey, this check is for $4, 000.. that looks like a lot of money to you, and we don't know why you'd be getting that amount. We're gunna make sure this is real. ". Why is that???? Rude way of saying "You could have stolen this, or forged it. ". Guarantee they would have called if it was for far less, like $400. Very rude..

Message: Ive' been banking here for over 10 years, and always had a great experience here. They make loans a snap, and have always approved things quickly with funds available the next day, low interest rates, and have taken care of any potential snags that other banks would balk at. Definitely the go-to place for anyone needing an auto loan.

Message: I've been banking here for 25 years, and have been treated like family the whole time. Each visit they will answer all your questions and give you their best attention.